Privacy Policy

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, date of birth, and payment information when you book appointments, create an account, or make purchases.
• Health Information: Medical history, treatment records, skin assessment data, AI skin analysis results, photos uploaded for evaluation, and other health-related information necessary for your care.
• Usage Data: Browser type, IP address, pages visited, time spent on pages, and other diagnostic data collected automatically when you access our website.
• Purchase Information: Order history, product preferences, and subscription details from our online shop.

We use the information we collect to:

• Provide, maintain, and improve our medical services
• Process appointments, orders, and payments
• Send appointment confirmations, order updates, and important practice communications
• Operate our AI skin evaluation tool and generate personalized skin reports
• Manage your patient portal account
• Process product subscriptions and shipments
• Comply with legal and regulatory requirements
• Improve our website, services, and patient experience

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (e.g., payment processors like Stripe, email service providers, hosting providers).
• Healthcare Providers: Other providers involved in your care, as permitted by HIPAA.
• Legal Requirements: When required by law, subpoena, or government regulation.

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), encrypted data at rest, access controls, and regular security assessments. Our patient portal and health data systems comply with HIPAA security requirements.

Depending on your jurisdiction, you may have the following rights:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal retention requirements)
• Opt out of marketing communications
• Under HIPAA: request restrictions on use of your PHI, receive an accounting of disclosures, and request confidential communications
• California residents: additional rights under the CCPA/CPRA, including the right to know, delete, and opt out of data sales

Our website uses cookies and similar technologies for essential functionality, analytics, and to improve your browsing experience. You can manage cookie preferences through your browser settings. We use analytics services to understand website usage patterns but do not use tracking cookies for advertising purposes.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors without verifiable parental consent.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us: